COVID-19 Information (Updated)

We are pleased to announce that our operations are returning to normal to account for increased demand!  We have adapted our operations to fully ensure the safety and health of our employees and customers, while being able to handle increasing demand. Lead times for shipping/receiving may still be longer due to various circumstances around supply-chain demands and local shipping restraints, but we will do our best to keep everyone aware of those specific challenges.

We are also working with our distributor network to ensure that they are able to meet any incoming requests in a timely manner, while not compromising any restrictions that they may have that differ from ours.

Information about Amazon products here.

This website is still the best method for non-urgent technical issues, as most troubleshooting procedures are outlined in our various installation and user manuals for all our products. Please visit the appropriate page to download those manuals.

We wish you good health and look forward to continuing to Warming the World’s Cold spots.