To upgrade the standard programmable thermostat (M429) to a programmable touchscreen thermostat, visit http://tilewarming.com and purchase the $170.00 touchscreen thermostat (M429-TS). Once you receive your new thermostat, send back the thermostat you received with your original Amazon order to the following address (You are responsible for paying return shipping costs), and you will receive a credit
We do have a WIFI enabled thermstat available for the Heatwave system, however we keep a limited supply on-hand due the higher price of the unit. Please contact us about the availablity of these units. 1.888.239.1232
In most cases it is possible to increase the square footage of the Heatwave system to accommodate larger spaces. Please contact us for more information about this application. 1.888.239.1232
The complete user manual is available here: M429 User Manual
In the event that an accident has occurred and the heating element needs to be repaired, please visit: http://www.radiantshop.com/repairkit to purchase a repair kit. NOTE: This will have enough materials to do ONE repair. DO NOT repair the system more than two (2) times.
The cable and connection points MUST be completely embedded so that you cannot see the red cable or connection points, there is no maximum depth of thinset/mortar.
There are a few methods to secure the cable to the floor until it is embedded: Use a small amount of tape to hold the cable tot he floor. (do not cover ALL of the cable, just use small perpendicular strips to secure it) Hot glue is acceptable, provided that the tip of the glue
Should you wish to bypass the various scheduling options on the M429 thermostat, follow the following procedures: Press the OK button twice to activate the main menu. Use the UP or DOWN buttons to scroll to MODE, then press OK. Use the UP or DOWN buttons to scroll to MAN. MODE, then press OK. Set
This is a sensor problem, here are a few fixes: Check to ensure the thermostat is firmly connected to the “C” and “D” ports behind the face plate of the thermostat. If you did not install a floor sensor or it is damaged, set the thermostat to red ambient temperature: Press the OK button twice