I received a telephone call this morning from a General Contractor located in the Northeastern portion of the United States. According to the Contractor he has successfully installed Heatizon Systems’ roof snow and ice melting, floor warming and snow melting products in several projects over the past few years. The purpose of his call was simply to thank me for the great technical support and customer service Heatizon Systems’ and its employees have extended to his company.
Obviously the call made me feel great and helped me remember that hard work and sincere effort is noticed, and appreciated, even though it is not always communicated. I am thankful that the Contractor took time out of his busy schedule to call me and, I am hopeful that I will become as thoughtful and generous with deserved praise to my business partners as he was with me.
Heatizon Systems has always had an objective of excellent customer service at the top of its list and we have tried our best to extend superb technical support and customer service to our customers. In other words, Heatizon Systems is committed to do it’s very best to make certain that its customers have a wonderful experience with its products and services both initially and for years to come. This commitment extends to all aspects of our business and motivates us to constantly make and market products and installation techniques that we are able to stand behind for many years to come.