General Guidelines

1.1 Use of the Manual

This manual describes the Heatwave® Mat and Cable floor heating system — how to design the room, select the product, and install the system. It is important to thoroughly review this manual and the Thermostat Installation and Operation Manual prior to installation: For additional information regarding any aspect of the Heatwave® System, contact:

Heatizon Systems
4137 South 500 West
Murray, UT 84123 USA
Tel: 888-239-1232
Tel: 801-293-1232
Fax: 801-293-3077

1.2 Safety Guidelines

The safety and reliability of any floor heating system depends on proper design, installation, and testing. Incorrect installation or mishandling of the product can cause damage to the heating cable, system components and property, and can create a risk of fire or shock. The guidelines and instructions contained in this guide are important. Follow them carefully to minimize these risks and to ensure that the Heatwave® System performs as designed.

Pay special attention to the following:

  • Highlighted Areas
  • Safety Warnings

The HEATWAVE Mat/Cable systems are engineered to achieve specific heat output for the square footage to which they are designed. Cutting the red cable to fit a space is extremely dangerous and can result in a fire. Do not cut the red cable to avoid an obstacle or fixture, use other methods as described in this manual. Make sure to avoid damaging/cutting the red cable during/after the installation of the flooring material by being aware of all red cable locations.

1.3 Remember to Measure Resistance

The resistance between the two conductor wires should be measured. Compare this resistance reading to the “Total Ohms” column in Product section 4.1 for Heatwave® Mats, and section 4.2 for Heatwave® Cables. The value should be within ±10%. Also measure the resistance between each of the two conductors and the shielding/ground wire. Both should read infinity or open. If there is a different than expected readings for any of these measurements are observed, contact Heatizon Systems at 888-239-1232. Please refer to Section 7 (Commissioning) for instructions on how to measure the resistance.

Important: measure the resistance four times during the installation process. Remember to always measure, verify and record the actual resistance throughout the installation process (out of the box, after installation, after covering with cementitious material, and after installation of floor covering).

DO NOT Power on the Heatwave® mat/cable until it is fully embedded in a cementious material and that material has completely dried.

1.4 Limited Lifetime Warranty

For the life of the floor covering and while in possession of the original owner, Heatizon warrants that the Heatwave® heating cable is free from defects in material, design and workmanship. The warranty is only valid if the warranty certificate has been properly completed, and the installation is in accordance with the installation instructions.


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